FAQ
An Akko representative will respond to your request within 24 hours of receipt.
How can I change the keycaps?
You can use the key puller comes with the package to pull out the keycaps that need to be replaced, and then follow the instructions comes with the package.
Do you ship overseas?
Yes, we ship almost all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals. You can view our shipping policy for more details.
How long will it take to get my orders?
Why I can not use two discounts in one order?
Any question?
How long will it take to get my orders?
It depends on where you are. Overseas deliveries can take anywhere from 10-20 days. Delivery details will be provided in your confirmation email.
For Chinese Lunar New Year, there will be a delay of 3~5 days for express parcels, thank you for your patience.
Why I can not use two discounts in one order?
The ISO-DE/UK/Nordic promotion products can not be used with any other discounts.
Any question?
You can click here to contact us! We will be happy to assist you.