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An Akko representative will respond to your request within 24 hours of receipt.


Working Time (GMT+8:00):
Monday to Saturday: 9am - 10pm
Sundays: 10am - 6pm

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Akko accepts all technical support questions regarding Akko products.

For warranty claims, if orders were purchased from other authorised distributors/platforms (such as Banggood, Drop, Newegg etc.), please consult the distributors/platforms for the RMA process and specific warranty terms. If your distributor, however, does not provide warranty service, you can notify us by opening a ticket below.